uxury vacations are always memorable for their sky-high R&R quotient. But sometimes, practical needs arise for an extended stay or even a home-away-from-home landing pad. At these junctures, a Villa at The Resort at Pelican Hill® makes perfect sense, as guests enjoy the best of resort and private residence living. Whether for a job relocation, home move, emergency or any number of short-term housing needs, The Villas at Pelican Hill® offer a secluded setting, a homey feel, breathtaking views from sunrise to sunset, and personalized service that consistently goes beyond the call of duty.
A BLESSING IN DISGUISE
Three years ago, midseason, Anaheim Ducks hockey player Bryan Allen got a call from his wife. A plumbing leak had flooded their lovely residence and the family needed a replacement home, pronto.
“Our insurance entitled us to move into something comparable during the repairs,” recalls Allen. “We wound up in a Villa at The Resort at Pelican Hill, and everyone was so accommodating. They helped us to coordinate and schedule everything with the insurance company and took excellent care of us during our two-month stay. It quickly became evident that we weren’t the first guests in that situation; the staff completely understood what we were going through. They knew that while the Villa was really nice, it still wasn’t home. So they went out of their way to make it even nicer.”
So wowed were the Allens by the signature service and location that they now spend much of their vacation time at the Resort, even though they still live in the area. “It’s our ‘staycation,’” says Allen, who still can’t get over the convenience when his family wants to get out of the house for the weekend, welcome friends to town or celebrate birthdays.
“Why fly away and deal with travel hassles?” he says. “The way they take care of you here is amazing. Our children love it. They use the kids’ pool and play in the quiet streets. And we love the little touches. When they clean your room, they press your clothes. You feel well taken care of, but you still have space. With the pool, the spa and golf, it’s everything you’d expect on vacation but with the feel of home.”